Shipping & Delivery

Presently, online orders may be shipped to the United States and Canada only. For international orders, please call our retail store toll-free at 888-587-6246


Shipping Charges
United States Orders:

Standard Ground: In-stock merchandise will normally arrive in 3-6 business days after the order is received. Delivery times may vary due to Covid-19. Orders are shipped via FedEx, UPS and USPS. 

 Express: KTP will expedite your order to be delivered within 2-3 business days. There are no delivery guarantees at this time due to Covid-19.

  Continental 48 States Alaska & Hawaii KTP
  REGULAR EXPRESS REGULAR EXPRESS Store Pickup
  *EST. DELIVERY TIME (BUSINESS DAYS)  
  3-6 2-3 4-7 3-5  
ORDER VALUE
UP TO $19.99 $5.95 $15.95 $6.95 $16.95 FREE
$20.00 TO $49.99 $6.95 $16.95 $7.95 $18.95 FREE
$50.00 TO $74.99 $7.50 $17.95 $8.95 $20.95 FREE
$75.00 TO $99.99 $8.95 $18.95 $9.95 $21.95 FREE
$100.00 TO $149.99 $10.95 $20.95 $11.95 $23.95 FREE
$150.00 TO $199.99 $12.95 $24.95 $13.95 $25.95 FREE
$200.00 AND OVER $14.95 $26.95 $15.95 $27.95 FREE



 


NOTE: Alaska, Hawaii, and U.S. territories - Please allow 1-2 additional days for delivery, maybe longer due to Covid-19.

U.S. possessions - Please allow an extra 5-10 days for delivery, maybe longer due to Covid-19.

Business days do not include weekends and holidays.

PO Boxes / APO / FPO addresses will be shipped via U.S. Postal Service - Please allow an extra 5-10 days for delivery (maybe longer due to Covid-19). Tracking is not available on shipments to PO Boxes / APO / FPO addresses.

Shipping dates are valid for in-stock items only.

Additional shipping charges may be required on oversize or heavy items. See Other Shipping Information below.

Canadian Orders:

  Canada Regular
(5-11 business days)
(US$)
Canada Priority
(3-7 business days)
(US$)
KTP
Store Pickup
Order Value (US$)      
UP TO $24.99 $9.75 $19.75 FREE
$25.00 TO $49.99 $10.75 $20.75 FREE
$50.00 TO $75.00 $11.75 $26.75 FREE
$75.01 TO $99.99 $12.75 $27.75 FREE
$100.00 TO $149.99 $13.75 $28.75 FREE
$150.00 TO $199.99 $15.75 $30.75 FREE
$200.00 AND OVER $16.75 $31.75 FREE

 
All order totals and KTP billing information are in U.S. dollars. 

Additional shipping charges may be required on oversize or heavy items. See Other Shipping Information below.


Other Shipping Information:
Shipping restrictions for both U.S. and Canada addresses and information on shipping charges for oversize and heavy items are available for review in each product's description to assist you in your purchasing decision. In some cases there may be additional shipping charges not identified in the product description. We will not charge the additional shipping without first informing you.

Kittery Trading Post reserves the right to refuse any order placed or to limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address.

We reserve the right to limit or prohibit orders that appear, in our sole judgment, fraudulent, shipping to a freight-forwarder or to be placed by dealers, resellers or distributors. If we limit or cancel an order, we will attempt to notify you through the email, billing address or telephone number provided when the order was placed.

KTP Contactless Curbside Pickup:
How it works:

  1. Shop Online – Select Contactless Curbside Pickup as your shipping method during checkout.
  2. We’ll let you know when your order is ready via email or phone. (Typically within 24 hours)
  3. Upon receipt of your order ready email confirmation drive to the Kittery Store between 10:00AM-6:00PM. (5pm for Bikes, Boats & SUPs).
  4. Park in one of the numbered parking spots near the marked pickup door in the back of our south parking lot. (Bikes, Boats & SUPS have a separate marked pickup area).
  5. STAY IN YOUR VEHICLE and call 1-207-439-9222. When you hear the message, dial Ext 330, to connect to the Curbside Pickup department.
  6. A KTP team member will confirm purchase via printed or digital receipt and Valid ID shown through vehicle window.
  7. Once confirmed, they will place your order in your vehicle's backseat or trunk. (On vehicle or trailer if a Bike, Boat or SUP**).
  8. For documentation and your protection we will record vehicle plate number and date/time of pickup.

NOTE: Firearms must be picked up and processed inside the store. Background check is required.

Kittery Trading Post does not make any guarantee that your order will be available at any specific time. Kittery Trading Post will not have any liability for any order delays.

*Please allow 48 hours (max.) for Bike purchases
**Customer is 100% responsible for securing bikes & boats for transportation. Note: All rack assembly by KTP staff has been temporarily discontinued. The customer is 100% responsible for installation.


Out-of-Stock Policies:
When you add an item to your shopping cart, we believe that item is in stock. However, in some cases, the inventory may not be available. If for some reason we cannot fill your entire order, we will contact you directly within 48 hours of the time you place your order. If all of your items are available, we will generally ship them within 48 hours.

 
Freight Delivery:
Items Shipped by Freight. When the item is ready for delivery; the freight company will call you to schedule a delivery time. Please be sure to provide a daytime phone number when you enter the shipping address so the freight company can contact you when the order has arrived. You should obtain the freight company's phone number in case you need to change the delivery time. For most freight items, delivery is "to the curb." The driver is not responsible for carrying the package into your home. Please arrange for help to move it if needed, and please be sure someone is available to sign for the delivery at the scheduled time.

We ask that you always inspect your package for damage before signing for the delivery. If the package is damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing. If the package is damaged to an extent the merchandise may be damaged, please refuse delivery and call our Customer Service Department toll-free at 888-439-9036.

Freight Returns:
If you discover a problem after you've accepted delivery, please call our Customer Service Department toll-free at 888-439-9036. We may be able to resolve the problem without requiring you to return the item. You should retain all packing material until you're completely satisfied with the condition and performance of your purchase, since doing so will make it easier to return the item if necessary. If you wish to return the item, please call Customer Service toll-free at 888-439-9036. We will arrange the return shipment with a freight company.
 
Sales Tax:
KTP is required to charge all applicable state sales tax on orders shipped to states where we have a physical presence. Our retail store is located in Kittery, Maine and our distribution center is located in Dover, New Hampshire. All orders shipped to the State of Maine or orders picked up at our Maine store are subject to a 5.5% Maine sales tax.

KTP Gun Exchange:
The KTP Gun Exchange is located at 895 US-1 Bypass, Portsmouth, NH.

Exchange hours are 10am-6pm Daily.